We are constantly talking to our customers about how they use their TalkTalk services. Not only does this help us improve customer experience, but it also gives us insights into potentially new and exciting services.
In our latest research we asked customers what factors they thought impacted the speed of their broadband connection – I think some of the results are worth sharing…
Kanga–rued – where next for video on demand?
So Project Kangaroo, the video on demand joint venture, has been bounced for ever, and the shareholders are not going to appeal the decision of the Competition Commission.
‘Three cheers for Her Royal i-ness’
Did you know that there’s been a Royal website since 1997? It hadn’t previously made it to my favourites list so I thought I’d take a look at the re-launched royal.gov.uk.
TalkTalk’s take on Digital Britain
Lord Carter has recently put out his interim report on Digital Britain. It’s good to see our country’s leaders acknowledging the important role that digital technologies and particularly broadband play in developing a competitive and successful Britain.
TalkTalk network snowed under, but holds up well
The snow has brought equal measures of chaos and fun, depending on whether you were trying to get to work or had been given the day off school on Monday. With most of the transport infrastructure closed, particularly in London, millions of workers decided that the best course of action was to work from home.