Recently I blogged on how we’ve invested in our Next Generation Network – the largest in the UK behind BT – to give our customers the most reliable broadband service at the best possible speed. I mentioned that, despite the focus on people’s distance from the internet exchange, in actual fact broadband speed can be significantly affected by very simple things in people’s homes. Indeed, around 60% of people, by our estimation, have sub-optimal wiring in their home which affects the quality and speed of their broadband connection.


