I attended a conference last week on customer experience in telecoms put on by the Telecom Executive Network. I participated in a panel discussion with peers from Yahoo, Best Buy and Orange on how companies are using social media tools like Facebook and Twitter to communicate with customers. However, the discussion also uncovered a number of examples of consumers using the same tools to connect directly with one another and help each other out.
The TalkTalk Blog
Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.
From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.
If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members
We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.
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talktalktips
Recipes and food inspiration for the weekend from our lifestyle section http://t.co/0ZV7ro5K
4 hours agoFavourite foodie websites? What's your ten minute wonder that you cook?
10 hours agoStuck for what to do this weekend? http://t.co/JdQBUapM let Enjoy England's destination finder inspire you
4:05 PM February 3rdWhere do you find inspiration for things to do at the weekend? Do your kids drive this decision ?
1:05 PM February 3rdOur thoughts on Boston Consulting Group finding that internet worth £3,000+ to families http://t.co/GquI4x3Z
10:45 AM February 3rd