The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Archive for January, 2010

Andrew HeaneyAndrew HeaneyWhy the Digital Economy Bill cannot protect copyright

Around 50,000 internet users have received letters from law firms accusing them of illegal downloading and many people have already been forced to spend £500 on settling wrongful claims.

That’s according to information revealed by consumer rights organisation Which? at an event we held in Westminster today.

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Mark SchmidMark SchmidBrits will use broadband for “life overhaul” in 2010

How will you use the internet in 2010?
That’s the question we recently asked 2,000 people up and down the UK, and we’ve revealed the answers today.
Impressively, half of Brits say they will use the internet to try something new this year and 20% of them believe the net will have a bigger impact on their lives than in 2009.

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Andrew HeaneyAndrew HeaneyMusic entrepreneur speaks out about filesharing

The reverberations from Bono’s sermon about filesharing earlier in the month continue to be felt. Following our own broadside (interpretted by some as a bitchslap) and a whole host of bloggers and Twitter users airing their views on the U2 frontman, a music entrepreneur has written a guest opinion piece on The Register that shows the music industry is also far from united on the matter.

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Tristia ClarkeTristia ClarkeTalkTalk wins customer satisfaction award

Everyone at TalkTalk was delighted to hear that we have been voted the best overall provider in the Homephonechoices.co.uk 2010 customer satisfaction awards, which were announced earlier today. We’ve worked very hard to make sure our home phone customers get the best possible service and value, and these results show our efforts are really paying off.

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Charles DunstoneCharles DunstoneThe copyright crackdown we will all pay for

The Digital Economy Bill is one of the few pieces of legislation the government is actively pushing through parliament before an election is called. Its aim is to build Britain’s telecommunications backbone and to pave the way for a world-beating digital economy – an admirable objective with cross-party support. Yet lurking within this worthy endeavour is some of the most dangerous and misguided legislation to have come before parliament in recent years.

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