The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Charles DunstoneCharles DunstoneTalkTalk opens first ever Customer Experience Centre

Today we opened our first Customer Experience Centre, in Broadwick Street, London.

This is the brighter place to try new online products, get broadband advice or simply sit down and surf. On the ground floor anyone can drop in and chat to our ‘broadband experts’ for advice on their service, or just to use the internet. If you’re not an existing customer, you can also sign up to a TalkTalk package here.

What’s really special is the exclusive ‘customer lounge’ on the first floor. Here TalkTalk customers can enjoy hot or cold refreshments in comfort, whilst taking advantage of the free WiFi in more relaxed surroundings. If you’re a customer and you want to reserve a space in the lounge, you can book ahead by calling 0800 9555 111.

Upstairs, we’re offering space to start-ups and entrepreneurs. Our aim is to create an incubator space for innovative new technology businesses to thrive and develop.

We’re really excited about our Customer Experience Centre – it’s the first time we’ve had a physical presence and it offers something new and different to TalkTalk customers.

So if you’re a TalkTalk customer (or are thinking about joining us) and you’re in the area, why not drop in?

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Diane

Excellent, I will certainly be going along for a look.

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