uSwitch has announced the findings of its Home Phone Customer Satisfaction Report today and we’re delighted to say that TalkTalk has made a very strong showing.
The uSwitch report is based on the feedback of nearly 8,000 home phone customers, which makes it one of the most authoritative surveys around.
We were voted top in four categories:
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Digital Economy Bill – it’s a wash up
It looks like much of the Digital Economy Bill will make it through to get Royal Assent by the end of the week.
The Bill is now in much better shape than when first tabled by the Government last year – the ability of the Government to impose disconnection at will has been checked and the Henry VIII clause that literally allowed the Government to do anything else to reduce copyright infringement has been removed.