As we’ve outlined before, we want to deploy some new free internet security technology to help make the internet safer for our customers. These days homes have so many devices hooked up to the web, working across multiple platforms, that keeping them all secure is harder than ever. Our plan is to provide an additional level of security at a network level – in other words stopping the bad stuff before it gets into your home in the first place.
We’ve had lots of feedback on this topic in recent months. We would like you to know that we have welcomed the chance to review this feedback, and have had some useful discussions with the relevant public bodies.
We now expect to be able to commence trials for a limited number of customers who have agreed to test our anti-malware system in the next few weeks. As a reminder, this system will warn customers who opt into the service about sites they try to access, which we know to be infected with viruses or other malicious software. The system also records all the website URLs to which our whole network has been asked to connect. The system simply records the destination website URLs; it does not record who sends the request or other personal data with the URL.
For further information about the Virus Alerts service, you can read more on our Virus Alerts Q&A page. Hopefully this will answer any questions you may have at this stage. When we move into the launch phase, we’ll be able to tell you more about this service, plus some other exciting features.
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Alan Howlett
I have an additional suggestion that should be easy to do, to prevent misuse of your networks: Prevent your subscribers from sending packets onto your network when the sender IP address was not issued to that computer.
This should help reduce denial-of-service attacks and spam as the sender PC’s often use fake IP addresses.