The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Charles Dunstone

Chairman, TalkTalk Group

In 1989 Charles Dunstone founded The Carphone Warehouse and in 2003 launched TalkTalk , the home phone and broadband company. The introduction of free broadband in 2006 changed the market for ever and meant that people across the UK enjoyed Internet access at lower prices .

Recent Blog Entries RSS feed
1 Broadband speed – the facts

You may have read this morning about Ofcom’s report on broadband speeds. We thought it would be helpful to set out why speeds vary and what you can expect from an ISP like TalkTalk.
The speed of broadband you can receive depends on the distance from your property to the nearest telephone exchange. If you live [...]

 27-Jul-2010
2 Judicial review of the Digital Economy Act

Today, in conjunction with BT, we’ve filed papers with the High Court asking for a judicial review of the Digital Economy Act.
We’ve asked the High Court to look at whether the Act was passed into law without going through the correct parliamentary procedures.
As many of you will know, the Act was rushed through Parliament in [...]

 08-Jul-2010
3 TalkTalk opens first ever Customer Experience Centre

Today we opened our first Customer Experience Centre, in Broadwick Street, London.
This is the brighter place to try new online products, get broadband advice or simply sit down and surf. On the ground floor anyone can drop in and chat to our ‘broadband experts’ for advice on their service, or just to use the internet. [...]

 19-Apr-2010
4 TalkTalk Group plc – a bright start

Today is the first day of TalkTalk Group’s life as an independent company. Set up as part of The Carphone Warehouse Group back in 2003, TalkTalk has now separated from its parent company and listed as an independent company on the London stock exchange.

 29-Mar-2010
5 The copyright crackdown we will all pay for

The Digital Economy Bill is one of the few pieces of legislation the government is actively pushing through parliament before an election is called. Its aim is to build Britain’s telecommunications backbone and to pave the way for a world-beating digital economy – an admirable objective with cross-party support. Yet lurking within this worthy endeavour is some of the most dangerous and misguided legislation to have come before parliament in recent years.

 18-Jan-2010