The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Clive Dorsman

Managing Director, TalkTalk Technology

Clive has been Chief Networks Officer for TalkTalk Technology since April 2008 and joined the company over 11 years ago. He leads a 500+ team of IT/software developers, engineering and service management staff who have built and now maintain the UK’s largest next generation network (NGN).

Clive is fascinated by the rapidly changing pace of technology within the telecoms industry and how user adaptation of the internet is driving innovation.

Recent Blog Entries RSS feed
1 Network traffic revs up as Premier League rivals clash

Manchester City were not the only winners on Monday evening as TalkTalk’s Next Generation Network dealt comfortably with a record spike in traffic.
An incredible seven per cent increase was recorded as City took on United in a crucial end-of-season derby match in the Barclays Premier League.
On average, our network handles 250Gb of general IP traffic [...]

 02-May-2012
2 Stats from our network

Our network is one of the things that TalkTalk is proudest of. We’ve designed, built and now run the UK’s largest unbundled Next Generation Network with over 86% of our customers are on our network. As well as enabling us to provide great value for money phone and broadband services, it also allows us to carry our customers’ voice and data traffic more efficiently.

We’re often asked about usage patterns so here are some recent statistics we thought we’d share.

 10-Aug-2011
3 Help us test our new network security service

Back in November we updated you on the progress of our new Network Security service which we will launch in the coming months. We’re now looking for customers to test the product which includes anti-malware alerts and parental controls.

The anti-malware alerts will warn customers if they visit a page that may contain a virus. The software is implemented at a network level so there is no need to download it onto your computer.

 18-Jan-2011
4 How our customers use their broadband this Christmas

Christmas is approaching fast and at TalkTalk our thoughts turn to how our network will be used to keep people in touch this festive season.
In previous years we used to hear about the electricity surge as kettles were switched on after the Queen’s speech, but it’s the internet that’s expected to break records this Christmas.
Last [...]

 24-Dec-2010
5 We’d like to update you on our plans for our network security technology.

As we’ve outlined before, we want to deploy some new free internet security technology to help make the internet safer for our customers. These days homes have so many devices hooked up to the web, working across multiple platforms, that keeping them all secure is harder than ever. Our plan is to provide an additional [...]

 24-Nov-2010