The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Title and summary Date/time
1 Go ON, Get online with our Broadband Expert tutorials
In support of the ‘Go ON give an hour’ initiative our Chief Executive Dido Harding posted about earlier this week, we will be holding beginner internet sessions at our TalkTalk Customer Experience Centre in London over the coming weeks. The one hour tutorial sessions will be open to anyone who wants an introduction to the internet [...] 		28-Oct-2011
10:31
2 Celebrating Safer Internet Day with our customers
On 8th February our customers came out in their forces to help us celebrate Safer Internet Day at our Customer Experience Centre in London’s Soho. To mark the day, we hosted a series of online security master classes looking at everything from protecting yourself from viruses through to the importance of talking openly and sensibly with [...] 		21-Feb-2011
14:03
3 TalkTalk’s proud to support Safer Internet Day
Today is the 8th European Safer Internet Day and as one of the UK’s leading broadband providers, we’re really pleased to be involved. For the majority of us, the internet has become an integral part of our daily lives, regardless of our age or lifestyle. A recent EU survey found that 95% of UK children use [...] 		08-Feb-2011
10:00
4 Businesses invited to Social Media Week
With half a billion people on Facebook, UK businesses are rightly asking themselves – what’s the best way of getting involved? That’s just one of the questions that will be answered by internet marketing experts during Social Media Week, which kicks off next Monday (7th – 11th February). We’re working with TagTribe to host a series [...] 		01-Feb-2011
10:04
5 Marking Safer Internet Day at our Customer Experience Centre
On 8th February there will be events across Europe to mark Safer Internet Day which aims to help people surf and enjoy the web as safely and securely as possible. 		26-Jan-2011
10:33
6 Q&A with blogging expert Andy Bargery
This week’s blogger networking week at our Customer Experience Centre in Soho. The man behind both events is Andy Bargery, a passionate blogger himself who has been a fixture on the UK’s digital scene for some time. We caught up with Andy ahead of the networking events to get his thoughts on why blogging is important, what advice [...] 		12-Jul-2010
10:03
7 Time to network at our Customer Experience Centre
Some newspapers have argued that social networking sites like Facebook and Twitter make us, less… well…social. Personally, I’ve never subscribed to that theory – I like to tweet as much as the next man – but there’s no doubting that face to face contact is important too. Social networking in itself provides a great opportunity to meet people and pick up new ideas. 		01-Jul-2010
09:10
8 First look at our Customer Experience Centre!
Our Customer Experience Centre on Broadwick Street in central London opened for business on Monday and here’s a video giving you a glimpse of what it looks like inside. As you can see, the ground floor is an open, drop-in area where anyone can come to use the internet and check their emails. Our Bright Sparks are [...] 		23-Apr-2010
09:44
9 TalkTalk opens first ever Customer Experience Centre
Today we opened our first Customer Experience Centre, in Broadwick Street, London. This is the brighter place to try new online products, get broadband advice or simply sit down and surf. On the ground floor anyone can drop in and chat to our ‘broadband experts’ for advice on their service, or just to use the internet. [...] 		19-Apr-2010
09:55