The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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"category:/Digital Britain"

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Title and summary Date/time
1 Data shows even more Britons are getting online
New Government statistics show that more than 600,000 Britons used the internet for the first time during the last 12 months. That’s more people than live in Glasgow, but there are still more than 8million who have never gone online, according to the Internet Access Quarterly Update from the Office for National Statistics. The disappointing thing about [...] 		16-May-2012
15:38
2 Billions at stake in Britain’s booming online sector
Britain’s internet economy is bigger than healthcare, construction or education, and is set to almost double in the next four years. That’s the finding of a report by Boston Consulting Group, which values the UK’s internet economy at £121 billion, or 8.3 per cent of gross domestic product. The report set out to measure how much impact [...] 		20-Mar-2012
13:05
3 Announcing the UK’s Digital Hero 2011
Yesterday afternoon we were at the House of Lords for the TalkTalk Digital Heroes Awards ceremony. It was a fitting finale for what has been a fantastic competition packed full of incredible individuals working for equally amazing projects. As well as recognising all twelve regional finalists, each of whom will receive a £5,000 grant for their [...] 		25-Nov-2011
17:41
4 Making sure super fast is super competitive
We recently reflected on some of the comments made by the Culture Secretary on piracy and parental controls in his speech to the Royal Television Society. Today I wanted to focus specifically on his vision for superfast broadband. As Mr Hunt recognised, the UK benefits from some of the lowest broadband prices and most innovative services [...] 		26-Sep-2011
15:18
5 Our reflections on the Culture Secretary’s speech
Jeremy Hunt, the Culture Secretary, made an important speech this week to the Royal Television Society. He covered a lot of ground but there are two aspects which I wanted to dwell on. Firstly, we were pleased to hear Mr Hunt outline his thoughts on copyright protection. He suggested that responsibility for reducing access to sites which [...] 		16-Sep-2011
14:59
6 Q&A with East Anglia Digital Heroes winner, Wendy Maxwell
Wendy is the East Anglia Digital Heroes winner, 2010. She volunteers for the charity, Chill4us, on a project that aims to get carers online and in touch with each other. Wendy campaigns for free laptops for carers, and has so far given out more than 100 computers. We took a few minutes of Wendy’s time [...] 		26-Aug-2011
10:36
7 Q&A with Northern Ireland Digital Heroes winner, Michelle Gallen
Michelle is the Northern Ireland Digital Heroes winner, 2010. She has developed a social networking site, Talk Irish, where people can find and connect with Irish language learners, speakers and teachers. 		19-Aug-2011
12:57
8 The winner of Digital Heroes Award 2010 – Ben Richardson
Ben Richardson was the overall winner of the TalkTalk Digital Heroes Awards 2010. Ben works for The Connection at St Martins, a charity which helps homeless people in London, where he runs a digital media group. Here Ben tells us what’s he’s been up to since winning last year’s Digital Heroes Awards. 		09-Aug-2011
09:13
9 Smartphone “addiction” a sign of the times?
Ofcom claims that we’re becoming a nation addicted to smartphones, following research released today which shows that a quarter of adults and nearly half of teens now own a smartphone. A key finding was that 37% of adults and 60% of teens admitted to being “highly addicted” to their smartphone device, such as an iPhone, [...] 		04-Aug-2011
10:21
10 Search for Britain’s Digital Heroes 2011 begins
Today we are launching the TalkTalk Digital Heroes 2011, our nationwide search to find and recognise people who are using digital technology to do amazing things for their community. The Digital Heroes Awards, which are run in partnership with Citizens Online and supported by Race Online 2012, is the UK’s only scheme to recognise inspirational people [...] 		02-Aug-2011
08:02
11 Let us help you speed up
We’re great believers in helping people help themselves. We find that when we give customers the information and tools to improve the service they receive they do just that. Over 50% of all our contacts with customers are now online and one of our success stories is with helping customers increase the speed of their [...] 		26-Jul-2011
16:45
12 Guardian roundtable: how to make the net safe
We recently attended a roundtable debate hosted by the Guardian, which looked at the very topical issue of protecting children online and was written up in today’s Guardian Society pages. There were a range of organisations and viewpoints represented, including Childnet, Mother’s Union and CEOP, while Claire Perry MP and Dr Linda Papadopoulos contributed too. The [...] 		13-Jul-2011
09:17
13 The Ultimate in Online Vanity: a Completely Personal Domain Name
When I was a kid we used to use Letraset to make signs including our names on our schoolbooks and the like. Now, it’s a lot simpler to see your name all over the place: buy your own personal domain name. But when you do that you’ve always got the difficulty of deciding whether to go [...] 		22-Jun-2011
15:43
14 HomeSafe – a mum’s view
I am genuinely excited by TalkTalk’s new product: HomeSafe. If it wasn’t for Blog Camp, it would have passed me by as I am not one to read the leaflets that are in with my bills, and even now that I have read them, I don’t think they do HomeSafe justice. Incidentally, Blog Camp took place on Thursday 12th May, the week that HomeSafe was launched. 		15-Jun-2011
15:00
15 TalkTalk welcomes the Bailey Review
Today, the Prime Minister published a new report on the commercialisation of children, called ‘Letting Children Be Children’. Prepared by Reg Bailey, the chief executive of Mother’s Union, the report makes recommendations on many areas including pop videos and adult clothing aimed at young girls, but, as an internet service provider, we were particularly interested in its finding that many parents have concerns about the types of content their children can access online. 		06-Jun-2011
11:12
16 Making sure we’re always better value
Since TalkTalk started, we’ve consistently challenged ourselves to be the UK’s best value phone and broadband providers. Today, we’re proving our commitment to always deliver better value by reducing the prices of Essentials and Plus, whilst enriching our services. The cost of TalkTalk Essentials has been reduced from £6.99 to £6.50, while TalkTalk Plus has dropped [...] 		19-May-2011
08:33
17 The death of the text message?
We were interested to read the Daily Mail’s article this week predicting the death of the text message within a generation. It chimes with similar predictions we made way back in 2009 about the eventual demise of email. Indeed the Daily Mail quoted from our report to suggest that both the text and the email may eventual slide into the technological dustbin of history. 		27-Apr-2011
16:42
18 Welcome to WoofWoof: Pet-to-Pet Networking!
100,000 BC: Homo sapiens invent language 1876: Alexander Graham Bell invents the telephone 1990: Tim Berners Lee invents the world wide web 2011: WoofWoof invents Donglish 		01-Apr-2011
08:51
19 We all love paying less!
Last week Ofcom revealed that, on average, customers today are paying more than 50% less for their broadband than they did in 2005. This is great news for our customers and it’s due to something called Local Loop Unbundling, which means that companies like us are able to install equipment into local telephone exchanges that [...] 		17-Feb-2011
16:04
20 Ofcom’s report reveals a picture of a networked nation
Today’s report from Ofcom on the state of the international communications market makes for fascinating reading. Many of the headlines today have focused on the fact that British consumers are some of the most enthusiastic ‘early adopters’ of technology and spend almost twice as much online as our European neighbours. On average we spent an incredible £1,031 [...] 		02-Dec-2010
16:02