The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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"category:/Digital Britain"

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Title and summary Date/time
1 Data shows even more Britons are getting online
New Government statistics show that more than 600,000 Britons used the internet for the first time during the last 12 months. That’s more people than live in Glasgow, but there are still more than 8million who have never gone online, according to the Internet Access Quarterly Update from the Office for National Statistics. The disappointing thing about [...] 		16-May-2012
15:38
2 Protecting children online with parental controls
We welcome the continued focus from Government, and specifically the Prime Minister, on the hugely important issue of protecting children online. TalkTalk remains the only ISP to ask new customers to make an upfront decision about using parental controls. Since we began doing this in March, one in three new customers has chosen to activate them; [...] 		04-May-2012
09:17
3 Network traffic revs up as Premier League rivals clash
Manchester City were not the only winners on Monday evening as TalkTalk’s Next Generation Network dealt comfortably with a record spike in traffic. An incredible seven per cent increase was recorded as City took on United in a crucial end-of-season derby match in the Barclays Premier League. On average, our network handles 250Gb of general IP traffic [...] 		02-May-2012
16:13
4 A world first from TalkTalk – The Printer-Net!
We’re always coming up with bright ideas about making the internet accessible to more people here at TalkTalk, and we’re sure the Printer-Net will be a big hit. For the first time ever, the entire internet has been printed out, bringing the wealth of knowledge, fun and human experience that makes up the worldwide web to [...] 		01-Apr-2012
08:01
5 Billions at stake in Britain’s booming online sector
Britain’s internet economy is bigger than healthcare, construction or education, and is set to almost double in the next four years. That’s the finding of a report by Boston Consulting Group, which values the UK’s internet economy at £121 billion, or 8.3 per cent of gross domestic product. The report set out to measure how much impact [...] 		20-Mar-2012
13:05
6 Digital era offers more for less
It’s the end of an era. Encyclopedia Britannica announced an end to printed editions during the same week the Government changed the way it measures inflation, by including the cost of bundled internet and phone packages, and tablet computers such as the iPad. The National Audit Office uses a basket of 700 goods and services to [...] 		15-Mar-2012
12:33
7 Bringing unbeatable value to superfast broadband
We’re excited to be opening registration today for our brand new Superfast Fibre Optic Broadband service, which will double the maximum speed available to our customers from 40Meg to 80Meg for only an extra £15 per month. This follows the successful launch of our 40Meg Fibre Optic Broadband last year. We know that demand is continuing [...] 		12-Mar-2012
15:37
8 Savvy shoppers let their fingers do the walking
An interesting trend is developing in retail. Out of town shopping centres are starting to look like an outdated concept, as more and more shoppers buy their groceries, luxuries, white goods and entertainment online. Retail analyst Verdict Research says online sales have more than doubled to £26.3bn in the last five years and will rise to [...] 		08-Mar-2012
12:05
9 New survey reveals parents’ worries over child safety
17-Feb-2012
18:02
10 TalkTalk announces launch of Government-backed ‘Active Choice’
Last year, I blogged about our reaction to the Government’s Bailey Review into the commercialisation of children, and specifically that we welcomed the recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. We committed to implementing this for all new customers by October 2012 and today I am really [...] 		07-Feb-2012
10:23
11 Are you getting your £3,000 of value?
There was an interesting story that came out this week about how the Internet is now worth over £3,000 to every British family in convenience savings. This huge figure, outlined in research by the Boston Consulting Group, is a combination of costs saved from using online tools like instant messaging to researching the web to [...] 		03-Feb-2012
10:39
12 Gadget crazy Britain gears up for most connected Christmas
This Christmas looks set to be the most connected of all time with an estimated 16 million gadgets connecting to the internet on Christmas day. Last year traffic on our network trebled compared with the previous year and this year we’re expecting a further 25% uplift in broadband traffic across our network compared to last year [...] 		21-Dec-2011
10:39
13 Silver surfers catching up with younger generations
Despite not having grown up with computers or internet access, new research conducted by TalkTalk and F-Secure has found that the older generations are catching up when it comes to their internet use. Nine out of ten UK residents over the age of 60 who use the internet go online every day, with 68 per cent [...] 		24-Nov-2011
12:58
14 Child internet safety in the news
Child internet safety has been in the news again this week following a spam attack of indecent images on a social network. While this instance was due to malicious hacking, our Life Online research has shown that the risks of exposing children to inappropriate content is very real: • 17% of six year olds and 39% [...] 		17-Nov-2011
10:57
15 We’re committed to being the UK’s safest broadband provider
There’s been a lot of discussion recently about the Government’s work to protect children online. Indeed, we announced a few weeks ago that we fully support the recommendation of the Bailey Review that parents should be helped to block inappropriate content on the internet and be offered an ‘Active Choice’ about whether to use controls. Along [...] 		28-Oct-2011
14:10
16 Go ON, Get online with our Broadband Expert tutorials
In support of the ‘Go ON give an hour’ initiative our Chief Executive Dido Harding posted about earlier this week, we will be holding beginner internet sessions at our TalkTalk Customer Experience Centre in London over the coming weeks. The one hour tutorial sessions will be open to anyone who wants an introduction to the internet [...] 		28-Oct-2011
10:31
17 Thirty per cent of life tasks are now conducted online
Thirty per cent of life tasks are now conducted online according to an analysis we’ve just completed. We asked more than 20,000 people about their online habits and found that in homes with a broadband connection almost one third of everything we do – from communication to entertainment to shopping to life management – is now [...] 		27-Oct-2011
11:41
18 TalkTalk is glad to support IWF Awareness Day
At TalkTalk we absolutely believe that everyone has the right to access safe, affordable broadband. That’s why we developed HomeSafe, the UK’s first network level security service, and why we are also proud to be a member of the Internet Watch Foundation (IWF). Today is the IWF’s annual awareness day and it also marks 15 years [...] 		26-Oct-2011
09:27
19 HomeSafe blocks 1 million web pages at TalkTalk customers’ request
Today the Government announced a range of measures to protect children online following the recommendations of the Bailey Review. We specifically welcomed the Bailey recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. Along with other ISPs, we will be offering all new customers an ‘active choice’ about whether or [...] 		11-Oct-2011
09:16
20 8.5 million homes victim of a cyber attack
The internet is ultimately a wonderful thing that helps us communicate with friends, access a world of information and even save money. But there are some risks we need to be aware of, just like in the real world. Well over eight million homes in the UK experienced some form of cyber-attack in the first [...] 		20-Sep-2011
16:36