The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Title and summary Date/time
1 Network traffic revs up as Premier League rivals clash
Manchester City were not the only winners on Monday evening as TalkTalk’s Next Generation Network dealt comfortably with a record spike in traffic. An incredible seven per cent increase was recorded as City took on United in a crucial end-of-season derby match in the Barclays Premier League. On average, our network handles 250Gb of general IP traffic [...] 		02-May-2012
16:13
2 Silver surfers catching up with younger generations
Despite not having grown up with computers or internet access, new research conducted by TalkTalk and F-Secure has found that the older generations are catching up when it comes to their internet use. Nine out of ten UK residents over the age of 60 who use the internet go online every day, with 68 per cent [...] 		24-Nov-2011
12:58
3 Businesses invited to Social Media Week
With half a billion people on Facebook, UK businesses are rightly asking themselves – what’s the best way of getting involved? That’s just one of the questions that will be answered by internet marketing experts during Social Media Week, which kicks off next Monday (7th – 11th February). We’re working with TagTribe to host a series [...] 		01-Feb-2011
10:04
4 Bloggers help each other get fit with Janathon
Here at TalkTalk we’ve been challenged to get involved in something called Janathon, that promises to be the ultimate new year’s resolution: to blog and do exercise every day in the month of January. As the calorie-heavy Christmas break approaches, it’s a relief to know that there are people out there with a ready made [...] 		22-Dec-2010
12:26
5 Our help is just a YouTube video away
We’ve noticed that a significant portion of the calls and emails we receive from our customers focus on just a few common issues. Some of these are minor ‘technical’ problems which can actually be resolved quite quickly. Others are the equivalent of “frequently asked questions” people have about their internet experience. 		11-Mar-2010
17:18
6 Why Google missed a beat with Buzz
The attraction of social networking is undeniable. Posting status updates, photo tagging, 'poking' and telling each other how pretty we look has been like catnip to web surfers for many years now. In fact, if Facebook were a country its 400m members would make it the second largest country in the World behind China and India and 25% larger than the United States. Understandably, as widely recognised king of the Internet, Google felt it was being left behind. It wanted to catch up, and - as is Google's obsession - fast. 		26-Feb-2010
08:39
7 How Twitter will change internet search forever
The name alone instantly polarises reactions, but 'Twitter' looks set to have a far greater impact on our lives than anyone could have imagined. 		06-Nov-2009
09:09
8 Facebook make-over takes the lead from Twitter
They say that imitation is the biggest compliment. If that’s the case, Twitter must be very pleased with itself as the new Facebook facelift pays homage to the world’s favourite micro-blogging service. 		18-Mar-2009
16:17
9 The YouTube row
I’m sure you’ve heard over the past couple of days that music videos are being removed from YouTube. This is all because of a row between Google (which owns YouTube) and the Performing Rights Society (previously MCPS–PRS Alliance), the organisation which licenses music and collects royalties on behalf of musicians. This is bound to affect TalkTalk customers, who we know love YouTube, so no doubt many of you will be missing your favourite music. What underlies this row that affects the enjoyment of so many people? 		13-Mar-2009
09:31
10 The secret of Twitter’s success? Celebrity stardust
If, like many of the team here at TalkTalk, you’ve become fascinated by Twitter, you’ll probably already know that it’s the web’s hottest social network. Of course, one of the main reasons for Twitter’s recent success is the celebrity factor... 		05-Mar-2009
14:33
11 Stephen Fry – ‘vice president of Twitter’ – calls for net neutrality
Stephen Fry’s online popularity has taken another boost this week as he burst through the 100,000 follower barrier on Twitter - he’s now second only to Barack Obama (currently on 232,091). 		04-Feb-2009
15:06