The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

Home

Search results

"category:/Family"

1 2 3 Next >>
Title and summary Date/time
1 HomeSafe nominated for ISPA award
Our unique network-level security service HomeSafe has had a great response from customers, politicians and the media, and now it has been nominated for an industry award. More than 385,000 TalkTalk customers have activated HomeSafe, which can block access to websites about suicide, self-harm, drugs, weapons, gambling and adult content, as well as websites infected with [...] 		21-May-2012
10:44
2 Data shows even more Britons are getting online
New Government statistics show that more than 600,000 Britons used the internet for the first time during the last 12 months. That’s more people than live in Glasgow, but there are still more than 8million who have never gone online, according to the Internet Access Quarterly Update from the Office for National Statistics. The disappointing thing about [...] 		16-May-2012
15:38
3 Happy birthday HomeSafe
It is officially one year today since we launched HomeSafe, our groundbreaking network-level security service, and what a year its been. Today over 350,000 of our customers are using HomeSafe and this continues to grow daily. In March we also became the first – and so far only – ISP to ask our new customers to [...] 		09-May-2012
10:17
4 Protecting children online with parental controls
We welcome the continued focus from Government, and specifically the Prime Minister, on the hugely important issue of protecting children online. TalkTalk remains the only ISP to ask new customers to make an upfront decision about using parental controls. Since we began doing this in March, one in three new customers has chosen to activate them; [...] 		04-May-2012
09:17
5 Network traffic revs up as Premier League rivals clash
Manchester City were not the only winners on Monday evening as TalkTalk’s Next Generation Network dealt comfortably with a record spike in traffic. An incredible seven per cent increase was recorded as City took on United in a crucial end-of-season derby match in the Barclays Premier League. On average, our network handles 250Gb of general IP traffic [...] 		02-May-2012
16:13
6 A world first from TalkTalk – The Printer-Net!
We’re always coming up with bright ideas about making the internet accessible to more people here at TalkTalk, and we’re sure the Printer-Net will be a big hit. For the first time ever, the entire internet has been printed out, bringing the wealth of knowledge, fun and human experience that makes up the worldwide web to [...] 		01-Apr-2012
08:01
7 Digital era offers more for less
It’s the end of an era. Encyclopedia Britannica announced an end to printed editions during the same week the Government changed the way it measures inflation, by including the cost of bundled internet and phone packages, and tablet computers such as the iPad. The National Audit Office uses a basket of 700 goods and services to [...] 		15-Mar-2012
12:33
8 Bringing unbeatable value to superfast broadband
We’re excited to be opening registration today for our brand new Superfast Fibre Optic Broadband service, which will double the maximum speed available to our customers from 40Meg to 80Meg for only an extra £15 per month. This follows the successful launch of our 40Meg Fibre Optic Broadband last year. We know that demand is continuing [...] 		12-Mar-2012
15:37
9 Savvy shoppers let their fingers do the walking
An interesting trend is developing in retail. Out of town shopping centres are starting to look like an outdated concept, as more and more shoppers buy their groceries, luxuries, white goods and entertainment online. Retail analyst Verdict Research says online sales have more than doubled to £26.3bn in the last five years and will rise to [...] 		08-Mar-2012
12:05
10 TalkTalk announces launch of Government-backed ‘Active Choice’
Last year, I blogged about our reaction to the Government’s Bailey Review into the commercialisation of children, and specifically that we welcomed the recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. We committed to implementing this for all new customers by October 2012 and today I am really [...] 		07-Feb-2012
10:23
11 Gadget crazy Britain gears up for most connected Christmas
This Christmas looks set to be the most connected of all time with an estimated 16 million gadgets connecting to the internet on Christmas day. Last year traffic on our network trebled compared with the previous year and this year we’re expecting a further 25% uplift in broadband traffic across our network compared to last year [...] 		21-Dec-2011
10:39
12 Silver surfers catching up with younger generations
Despite not having grown up with computers or internet access, new research conducted by TalkTalk and F-Secure has found that the older generations are catching up when it comes to their internet use. Nine out of ten UK residents over the age of 60 who use the internet go online every day, with 68 per cent [...] 		24-Nov-2011
12:58
13 Protect yourself from the dark side of the net
While the internet is ultimately a great tool, most of our customers will know about the nuisances posed by viruses or spam. And unfortunately the web is now a growing opportunity for serious crime. By 2015 it is predicted that there will be more than 2 connections to the internet for each person on the Earth, [...] 		14-Sep-2011
12:50
14 More minutes and miles of innovation
At TalkTalk, our main focus has always been on providing our customers with the best possible value. This isn’t just about offering the lowest price for the biggest package, but also about providing cutting edge technology and innovative products. This is made possible by running our own Next Generation Network. By putting customers onto our [...] 		03-Aug-2011
09:27
15 Let us help you speed up
We’re great believers in helping people help themselves. We find that when we give customers the information and tools to improve the service they receive they do just that. Over 50% of all our contacts with customers are now online and one of our success stories is with helping customers increase the speed of their [...] 		26-Jul-2011
16:45
16 Guardian roundtable: how to make the net safe
We recently attended a roundtable debate hosted by the Guardian, which looked at the very topical issue of protecting children online and was written up in today’s Guardian Society pages. There were a range of organisations and viewpoints represented, including Childnet, Mother’s Union and CEOP, while Claire Perry MP and Dr Linda Papadopoulos contributed too. The [...] 		13-Jul-2011
09:17
17 Response to Mirror Flawedband article
We were interested to see this article in the Mirror quoting research from Simplifydigital.com which claims that those who live in poorer and rural areas are paying more for broadband. Simplyfydigital say that this is due to companies being unwilling to invest in exchanges unless they know they will make a good return on investment, which they say means rural areas often miss out. 		07-Jul-2011
08:25
18 From snakes to angry birds: how mobile gaming got serious
Remember Snake? When I brought my first mobile phone, a Nokia 5110, this game was the premier ‘app’ of the day. The concept was simple: steer your snake around the screen at increasing speeds, eat dots (which make you grow), and don’t hit the walls or your tail. Like many easy-to-play but difficult-to-master games it [...] 		24-Jun-2011
09:15
19 The Ultimate in Online Vanity: a Completely Personal Domain Name
When I was a kid we used to use Letraset to make signs including our names on our schoolbooks and the like. Now, it’s a lot simpler to see your name all over the place: buy your own personal domain name. But when you do that you’ve always got the difficulty of deciding whether to go [...] 		22-Jun-2011
15:43
20 TalkTalk welcomes the Bailey Review
Today, the Prime Minister published a new report on the commercialisation of children, called ‘Letting Children Be Children’. Prepared by Reg Bailey, the chief executive of Mother’s Union, the report makes recommendations on many areas including pop videos and adult clothing aimed at young girls, but, as an internet service provider, we were particularly interested in its finding that many parents have concerns about the types of content their children can access online. 		06-Jun-2011
11:12