The TalkTalk Blog » TechTips

5 holiday online safety tips from TalkTalk and F-Secure

With the Christmas season nearly upon us, there’s a good chance that you’ll be going away for at least a couple of days. And whether its visiting friends and family nearby, or heading off on holiday to another country, you’ll probably still be connected to the internet in some way. To help make sure that the [...]

BlogCamp goes with a bang

BlogCamp, the inaugural TalkTalk blogging event for mummy and daddy bloggers, was co-hosted with Tots100, an online directory of almost 1,000 UK parenting blogs, which are rated according to their popularity, engagement and influence.

Businesses invited to Social Media Week

With half a billion people on Facebook, UK businesses are rightly asking themselves – what’s the best way of getting involved? That’s just one of the questions that will be answered by internet marketing experts during Social Media Week, which kicks off next Monday (7th – 11th February). We’re working with TagTribe to host a series [...]

One month on, £320m worth of Christmas gizmos remain unused

Today marks a month since Christmas Day and for most of us the memory of unwrapping our presents on Christmas morning is now rather a distant one. But for some of us our presents have stuck around – and not always in a welcome way. Our research today has found that around one in 12 people who [...]

Handy hints to get your gadgets connected

This Christmas we’ll be spending more time ‘connected’ that ever before, with gadgets such as iPads, games consoles and smartphones becoming hot gift favourites and the prospect of online sales driving people online to pick up a bargain. So, knowing how important the internet is at this time of year, we’ve produced a series of help [...]

Lost in time and cyberspace: why we need to archive the web properly

I remember when I was first told that the British Library kept a copy of every single book, newspaper and magazine published in the UK. It seemed like a magical idea...

Our help is just a YouTube video away

We’ve noticed that a significant portion of the calls and emails we receive from our customers focus on just a few common issues. Some of these are minor ‘technical’ problems which can actually be resolved quite quickly. Others are the equivalent of “frequently asked questions” people have about their internet experience.

Avoid the perils of broadband slowdown this Christmas

With only just over a week left until Christmas, many of you will have doubtlessly been busy decorating your homes, complete with sparkling Christmas tree. However, our past experience has shown that in-home lighting and wiring, such as Christmas tree lights, can interfere with wireless signals and reduce broadband speeds – regardless of ISP provider – by up to 25%.

Getting the most from your broadband connection

We are constantly talking to our customers about how they use their TalkTalk services. Not only does this help us improve customer experience, but it also gives us insights into potentially new and exciting services.

In our latest research we asked customers what factors they thought impacted the speed of their broadband connection - I think some of the results are worth sharing…