Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.
From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.
If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members
We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.
| Title and summary | Date/time | |
|---|---|---|
| 1 |
Data shows even more Britons are getting online
New Government statistics show that more than 600,000 Britons used the internet for the first time during the last 12 months. That’s more people than live in Glasgow, but there are still more than 8million who have never gone online, according to the Internet Access Quarterly Update from the Office for National Statistics. The disappointing thing about [...] |
16-May-2012 15:38 |
| 2 |
Protecting children online with parental controls
We welcome the continued focus from Government, and specifically the Prime Minister, on the hugely important issue of protecting children online. TalkTalk remains the only ISP to ask new customers to make an upfront decision about using parental controls. Since we began doing this in March, one in three new customers has chosen to activate them; [...] |
04-May-2012 09:17 |
| 3 |
Network traffic revs up as Premier League rivals clash
Manchester City were not the only winners on Monday evening as TalkTalk’s Next Generation Network dealt comfortably with a record spike in traffic. An incredible seven per cent increase was recorded as City took on United in a crucial end-of-season derby match in the Barclays Premier League. On average, our network handles 250Gb of general IP traffic [...] |
02-May-2012 16:13 |
| 4 |
Superfast 80Mb Fibre Optic Broadband is here
TalkTalk customers are now benefiting from great value Superfast Fibre Optic Broadband with download speeds of up to 80Mb. We’ve had a great response to pre-registration and now even more TalkTalk homes can enjoy some of the fastest broadband speeds around. Our new 80Mb Superfast Fibre Optic Broadband also offers unbeatable upstream speeds of up to [...] |
26-Apr-2012 14:28 |
| 5 |
One in three new customers using HomeSafe
Today the Independent Parliamentary Inquiry into Online Child Protection, chaired by Claire Perry MP, has published its final report which included a number of recommendations for Government and ISPs about how child internet safety could be improved. It is good to see the continued Parliamentary and Government focus in this area. I’ve always believed that as [...] |
18-Apr-2012 08:21 |
| 6 |
How the web could save the world
The internet could be key to beating climate change in the coming decades, according to a report by a United Nations organisation. The Broadband Bridge, by the UN’s International Telecommunications Union, calls for governments around the world to join together policies around protecting the environment and developing broadband that is affordable for all. It says that Information [...] |
10-Apr-2012 12:36 |
| 7 |
A world first from TalkTalk – The Printer-Net!
We’re always coming up with bright ideas about making the internet accessible to more people here at TalkTalk, and we’re sure the Printer-Net will be a big hit. For the first time ever, the entire internet has been printed out, bringing the wealth of knowledge, fun and human experience that makes up the worldwide web to [...] |
01-Apr-2012 08:01 |
| 8 |
The chips are anything but down at this year’s Mobile World Congress
Some fantastic devices are being seen for the first time at the Mobile World Congress in Barcelona this week, and excitement is building over Apple’s iPad 3 tablet, which is expected to launch next Wednesday. The latest top-of-the-range smartphones from LG and Huawei will have quad-core processor chips, allowing them to handle 3D games and high-definition [...] |
01-Mar-2012 15:46 |
| 9 |
Are you getting your £3,000 of value?
There was an interesting story that came out this week about how the Internet is now worth over £3,000 to every British family in convenience savings. This huge figure, outlined in research by the Boston Consulting Group, is a combination of costs saved from using online tools like instant messaging to researching the web to [...] |
03-Feb-2012 10:39 |
| 10 |
Making sure super fast is super competitive
We recently reflected on some of the comments made by the Culture Secretary on piracy and parental controls in his speech to the Royal Television Society. Today I wanted to focus specifically on his vision for superfast broadband. As Mr Hunt recognised, the UK benefits from some of the lowest broadband prices and most innovative services [...] |
26-Sep-2011 15:18 |
| 11 |
8.5 million homes victim of a cyber attack
The internet is ultimately a wonderful thing that helps us communicate with friends, access a world of information and even save money. But there are some risks we need to be aware of, just like in the real world. Well over eight million homes in the UK experienced some form of cyber-attack in the first [...] |
20-Sep-2011 16:36 |
| 12 |
Our reflections on the Culture Secretary’s speech
Jeremy Hunt, the Culture Secretary, made an important speech this week to the Royal Television Society. He covered a lot of ground but there are two aspects which I wanted to dwell on. Firstly, we were pleased to hear Mr Hunt outline his thoughts on copyright protection. He suggested that responsibility for reducing access to sites which [...] |
16-Sep-2011 14:59 |
| 13 |
We all love paying less!
Last week Ofcom revealed that, on average, customers today are paying more than 50% less for their broadband than they did in 2005. This is great news for our customers and it’s due to something called Local Loop Unbundling, which means that companies like us are able to install equipment into local telephone exchanges that [...] |
17-Feb-2011 16:04 |
| 14 |
TalkTalk’s proud to support Safer Internet Day
Today is the 8th European Safer Internet Day and as one of the UK’s leading broadband providers, we’re really pleased to be involved. For the majority of us, the internet has become an integral part of our daily lives, regardless of our age or lifestyle. A recent EU survey found that 95% of UK children use [...] |
08-Feb-2011 10:00 |
| 15 |
One month on, £320m worth of Christmas gizmos remain unused
Today marks a month since Christmas Day and for most of us the memory of unwrapping our presents on Christmas morning is now rather a distant one. But for some of us our presents have stuck around – and not always in a welcome way. Our research today has found that around one in 12 people who [...] |
25-Jan-2011 09:58 |
| 16 |
Help us test our new network security service
Back in November we updated you on the progress of our new Network Security service which we will launch in the coming months. We’re now looking for customers to test the product which includes anti-malware alerts and parental controls. The anti-malware alerts will warn customers if they visit a page that may contain a virus. The software is implemented at a network level so there is no need to download it onto your computer. |
18-Jan-2011 09:42 |
| 17 |
New Fibre Optic Boost will offer speeds of up to 40Meg
If you have a family who all want to be on the internet at the same time, love watching HD content online, or are a gamer needing extra fast response times, then we have some good news for you. Soon we will be launching our Fibre Optic Boost, which is designed for people who place heavy demands on their connection. It may be downloading movies, uploading videos or photos or streaming content – any activity which needs a superfast connection will be helped by this new boost. |
14-Jan-2011 12:30 |
| 18 |
Handy hints to get your gadgets connected
This Christmas we’ll be spending more time ‘connected’ that ever before, with gadgets such as iPads, games consoles and smartphones becoming hot gift favourites and the prospect of online sales driving people online to pick up a bargain. So, knowing how important the internet is at this time of year, we’ve produced a series of help [...] |
23-Dec-2010 10:48 |
| 19 |
First for value and innovation
Value is something we talk about a lot at TalkTalk. Ever since we started, our focus has always been on delivering the best value possible for our customers – providing a service we believe gives you more for your money than any of our competitors. Value isn’t about just offering the lowest price – it’s about [...] |
27-Sep-2010 13:14 |
| 20 |
Judicial review of the Digital Economy Act
Today, in conjunction with BT, we’ve filed papers with the High Court asking for a judicial review of the Digital Economy Act. We’ve asked the High Court to look at whether the Act was passed into law without going through the correct parliamentary procedures. As many of you will know, the Act was rushed through Parliament in [...] |
08-Jul-2010 07:34 |