The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

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We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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"tag:/child-internet-safety"

Title and summary Date/time
1 HomeSafe nominated for ISPA award
Our unique network-level security service HomeSafe has had a great response from customers, politicians and the media, and now it has been nominated for an industry award. More than 385,000 TalkTalk customers have activated HomeSafe, which can block access to websites about suicide, self-harm, drugs, weapons, gambling and adult content, as well as websites infected with [...] 		21-May-2012
10:44
2 Happy birthday HomeSafe
It is officially one year today since we launched HomeSafe, our groundbreaking network-level security service, and what a year its been. Today over 350,000 of our customers are using HomeSafe and this continues to grow daily. In March we also became the first – and so far only – ISP to ask our new customers to [...] 		09-May-2012
10:17
3 Protecting children online with parental controls
We welcome the continued focus from Government, and specifically the Prime Minister, on the hugely important issue of protecting children online. TalkTalk remains the only ISP to ask new customers to make an upfront decision about using parental controls. Since we began doing this in March, one in three new customers has chosen to activate them; [...] 		04-May-2012
09:17
4 One in three new customers using HomeSafe
Today the Independent Parliamentary Inquiry into Online Child Protection, chaired by Claire Perry MP, has published its final report which included a number of recommendations for Government and ISPs about how child internet safety could be improved. It is good to see the continued Parliamentary and Government focus in this area. I’ve always believed that as [...] 		18-Apr-2012
08:21
5 Promoting online safety by keeping kids safe on the streets
Child safety has long been an important issue for TalkTalk. We’ve been working hard to help keep children safe online through our unique HomeSafe security service, but having recently learnt of the funding difficulties faced by school crossing patrols, we’re no longer looking only at child safety on the ‘information superhighway’ but also on real-life [...] 		02-Apr-2012
16:15
6 Meet one of our HomeSafe mums
As any regular readers of our blog will know, internet safety is something that we take very seriously here at TalkTalk. We recently hosted an event at our Customer Experience Centre in London in celebration of Safer Internet Day and much of the discussion focused on how you strike the balance between protecting your children [...] 		30-Mar-2012
12:38
7 TalkTalk supports Beatbullying’s Big March 2012
If you visit talktalk.co.uk on Thursday you might be surprised to see hundreds of thousands of virtual marchers crossing our website. That’s because 1st March is the Big March 2012, the world’s first virtual, global march against bullying. Nearly 1 million people have signed a petition calling for children to have the right be free [...] 		27-Feb-2012
16:33
8 New survey reveals parents’ worries over child safety
17-Feb-2012
18:02
9 TalkTalk announces launch of Government-backed ‘Active Choice’
Last year, I blogged about our reaction to the Government’s Bailey Review into the commercialisation of children, and specifically that we welcomed the recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. We committed to implementing this for all new customers by October 2012 and today I am really [...] 		07-Feb-2012
10:23
10 Child internet safety in the news
Child internet safety has been in the news again this week following a spam attack of indecent images on a social network. While this instance was due to malicious hacking, our Life Online research has shown that the risks of exposing children to inappropriate content is very real: • 17% of six year olds and 39% [...] 		17-Nov-2011
10:57
11 We’re committed to being the UK’s safest broadband provider
There’s been a lot of discussion recently about the Government’s work to protect children online. Indeed, we announced a few weeks ago that we fully support the recommendation of the Bailey Review that parents should be helped to block inappropriate content on the internet and be offered an ‘Active Choice’ about whether to use controls. Along [...] 		28-Oct-2011
14:10
12 HomeSafe blocks 1 million web pages at TalkTalk customers’ request
Today the Government announced a range of measures to protect children online following the recommendations of the Bailey Review. We specifically welcomed the Bailey recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. Along with other ISPs, we will be offering all new customers an ‘active choice’ about whether or [...] 		11-Oct-2011
09:16
13 Who will protect our children in the internet age?
Safety is something that we take very seriously at TalkTalk. Last week we attended an event at Conservative Party Conference entitled “Who will protect our children in the internet age?” which looked at the different roles that government, industry, parents and the third sector have to play in keeping children safe online. The panel included Children’s [...] 		10-Oct-2011
21:36
14 What are your children doing online?
Child internet safety is an issue that isn’t going away, and nor should it. It was the subject of discussion again on Tuesday’s Woman’s Hour (listen here: BBC Radio 4, 23:00 minutes), which featured Time Loughton, Children’s Minister and co-chair of the UK Council for Child Internet Safety (UKCCIS). We were pleased that Tim Loughton recognised [...] 		22-Jul-2011
15:56
15 Government launches new child internet safety strategy
You may have read this morning about the launch of the government’s new child internet safety strategy. The strategy – called “Click Clever, Click Safe” – has been drawn up by the members of the UK Council on Child Internet Safety (UKCCIS), of which TalkTalk is a part. It’s the government’s response to the recommendations set out in Prof Tanya Byron’s review of child safety online, which she published 18 months ago. 		08-Dec-2009
12:01