The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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"tag:/digital-britain"

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Title and summary Date/time
1 Thousands joining Britain’s fastest growing new TV service
TalkTalk TV is the fastest growing new TV service in Britain, with another 12,000 households signing up every week. Since we launched our TV service in September 2012, with our offer of a free YouView set top box worth £299, 230,000 customers have joined the service and 150,000 of them joined during the first three months [...] 		16-May-2013
06:28
2 All the World’s a stage as on-demand theatre channel launches
TalkTalk is bringing theatre to the small screen with the launch of the Digital Theatre Channel. To celebrate, we sent a troupe of actors from the Italia Conti Academy of Theatre Arts to the streets of London, where they offered a choice of song and dance routines, scenes from plays including Shakespeare, and snappy musical theatre [...] 		26-Apr-2013
08:44
3 Keeping it simple earns Government website design gong
Government IT projects don’t often get praise, let alone a coveted international award from the Museum of Design, but the Cabinet Office’s gov.uk portal has just won the Designs of the Year Awards 2013, beating The Shard and the Raspberry Pi computer. Gov.uk was developed by the Government Digital Service, set up on the recommendation of [...] 		19-Apr-2013
09:30
4 Household expenses soar but Britain is better off with TalkTalk
A report by price comparison service uSwitch today shows household bills rising by 25% since 2008. Broadband is one area where prices fell, by almost 70 per cent, and at TalkTalk we can take a lot of the credit for this. Back in 2004 BT was charging £19.99 per month for broadband, with a 1GB download [...] 		13-Mar-2013
14:03
5 Thousands more Britons using the web
Around 780,000 British adults went online for the first time during 2012, more than the population of Leeds, but millions are still missing out. That’s the message from the Government’s latest Internet Access Quarterly Update, which shows that by the end of 2012 there were 7.42 million adults who had never used the internet,  15 per [...] 		21-Feb-2013
17:03
6 Online prices falling at steepest rate for six years
There’s great news for consumers today as TalkTalk’s Digital Retail Price Index shows prices online falling at their fastest rate since 2007. The index, compiled by researchers at the Centre for Economics and Business Research, shows prices charged by online retailers fell by 1.2 per cent during the fourth quarter of 2012, while the government’s Retail [...] 		12-Feb-2013
15:39
7 Taking Steps towards a safer internet
Today is international Safer Internet Day and once again we’re really proud to be supporting this important event. As one of the UK’s leading broadband providers, we feel that we have a responsibility to help protect children online. That’s why we launched HomeSafe, the UK’s first and only parental controls that are built into the [...] 		05-Feb-2013
11:54
8 TalkTalk wins second Home Broadband Value gong
TalkTalk’s promise to be the best value provider of broadband, phone and TV in Britain was recognised at the uSwitch.com industry awards last night. We were delighted to win the Best Value Home Broadband gong for the second time in the five years since the awards launched in 2008, proving again that Britain is better off [...] 		17-Jan-2013
14:19
9 National competition keeps kids safe online
Children can learn about staying safe on the internet, win money for their schools and could win a trip to the Houses of Parliament in a competition organised by e-skills UK, an organisation working to promote skills in information technology for people of all ages across Britain. The seventh annual Make IT Happy competition, for children [...] 		16-Jan-2013
14:03
10 Is your broadband ready for the new year?
TalkTalk’s network has been busier than ever over Christmas and the New Year, as customers downloaded updates for new tablets and computers and prepared to go back to work. Our network is handling more than twice as much data as two years ago. During the 2010 Christmas period we averaged around 240 gigabytes per second, rising [...] 		04-Jan-2013
09:47
11 It’s just our biggest Manic Tuesday
All the predictions were for Monday to be the busiest internet shopping day of the year, but our network traffic hit a record high on Tuesday evening instead. Data traffic on TalkTalk’s Next Generation Network spiked at 533 gigabytes per second, a big increase on the average for Tuesdays of around 500 gigabytes per second. Experts at [...] 		14-Dec-2012
17:15
12 YouView from TalkTalk is off to a great start
Families across Britain are already enjoying TV from TalkTalk, with new customers being connected at a rate of 1,000 every day. We have already installed our YouView set top boxes, worth £299 and made by Huawei, in more than 29,000 homes, and the feedback from early adopters has been excellent. TalkTalk Plus TV is the best value [...] 		13-Nov-2012
07:56
13 TalkTalk’s Commitment to making Britain the most Digitally Skilled Country
Yesterday I attended the launch of a new report by Booz and Company called ‘This is for Everyone: The Case for Universal Digitisation’ commissioned by Go ON UK, the charity that we helped co-found earlier this year with the BBC, Post Office, Big Lottery Fund, Age UK, EE, Eon and Lloyds Banking Group. The report [...] 		08-Nov-2012
14:18
14 The best deal on the market, exclusively for NHS staff
Today TalkTalk is proud to announce a great new deal on phone and broadband packages, exclusively for people working in NHS trusts across Britain. We want to support the people who support us, so we created a package that will appeal to busy NHS staff, including fast, unlimited broadband, free evening and weekend calls to UK [...] 		01-Nov-2012
17:51
15 Children ringing the changes as tech use grows
Girls aged 12 to 15 years send an astonishing 221 text messages every week, according to a new report from Ofcom, the communications regulator, called Children and parents: media use and attitudes. Boys of the same age are not far behind, clocking up an average of 164 texts, and the average eight to 11 year old [...] 		24-Oct-2012
09:54
16 Traffic soars as skydiver Felix plummets
Sunday’s ‘edge of space’ skydriving stunt by 43 year old Austrian Felix Baumgartner was an amazing achievement. The skydive, from a helium balloon 24 miles into space, was the first global event primarily watched on the internet instead of on television, with viewers being alerted by social media channels such as Facebook and Twitter. TalkTalk’s servers peaked [...] 		15-Oct-2012
16:19
17 Accessibility has never been more important
The news that benefits claimants will soon have to manage their claims online has caused concern among charities, who say there are still too many people without internet access. Being online is increasingly important for those looking for work, as in today’s fast moving jobs market, candidates need to grasp opportunities as soon as they arise. While [...] 		11-Sep-2012
09:07
18 TalkTalk Digital Heroes 2012 launches
At around this time every year TalkTalk does something we can all be proud of – launching the UK’s only awards that encourage people to use digital technology to improve their communities. The TalkTalk Digital Heroes Awards, now in their fifth year, provides grants of £5,000 to not-for-profit ventures that bring about positive social change, and [...] 		09-Aug-2012
12:58
19 Olympics viewers set to blast network traffic records
People watching online streaming video services during the London 2012 Olympics will account for between 30 per cent and 60 per cent of global internet traffic, according to research carried out by a networking company in California. Blue Coat Systems, a firm that helps businesses control network traffic, said that during the Beijing Olympics in [...] 		24-Jul-2012
13:21
20 Helping the 2.4 million who can’t afford to get online at home
As the UK’s leading value for money provider, the belief that everyone has the right to access the internet at an affordable price is at the heart of our business. UK consumers benefit from some of the lowest broadband prices but we know that the upfront cost of getting online is still a barrier for some [...] 		22-May-2012
12:08