The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Title and summary Date/time
1 Thousands more Britons using the web
Around 780,000 British adults went online for the first time during 2012, more than the population of Leeds, but millions are still missing out. That’s the message from the Government’s latest Internet Access Quarterly Update, which shows that by the end of 2012 there were 7.42 million adults who had never used the internet,  15 per [...] 		21-Feb-2013
17:03
2 Announcing the TalkTalk Digital Heroes 2012
This week we held our annual Digital Heroes Awards Ceremony in the House of Commons. Once again, it was really great to see everyone come together to celebrate the different ways that technology can help improve the lives and livelihoods of communities around the UK. I was delighted to meet all of our regional winners who [...] 		03-Dec-2012
14:32
3 TalkTalk’s Commitment to making Britain the most Digitally Skilled Country
Yesterday I attended the launch of a new report by Booz and Company called ‘This is for Everyone: The Case for Universal Digitisation’ commissioned by Go ON UK, the charity that we helped co-found earlier this year with the BBC, Post Office, Big Lottery Fund, Age UK, EE, Eon and Lloyds Banking Group. The report [...] 		08-Nov-2012
14:18
4 Voting is open for the Digital Heroes Awards 2012
Dozens of inspirational people and projects have entered the TalkTalk Digital Heroes Awards, a unique competition celebrating individuals and projects that use technology to benefit their communities, and now it is up to the public to vote for the 12 winners. Last year we saw a record number of votes cast and, with so many incredible [...] 		31-Oct-2012
10:53
5 Accessibility has never been more important
The news that benefits claimants will soon have to manage their claims online has caused concern among charities, who say there are still too many people without internet access. Being online is increasingly important for those looking for work, as in today’s fast moving jobs market, candidates need to grasp opportunities as soon as they arise. While [...] 		11-Sep-2012
09:07
6 Helping the 2.4 million who can’t afford to get online at home
As the UK’s leading value for money provider, the belief that everyone has the right to access the internet at an affordable price is at the heart of our business. UK consumers benefit from some of the lowest broadband prices but we know that the upfront cost of getting online is still a barrier for some [...] 		22-May-2012
12:08
7 TalkTalk is proud to be a founder of Go ON UK
I’m proud to be announcing our support for Go ON UK, a new partnership that aims to bring the benefits of the internet to every individual and every organisation in every community across the UK. TalkTalk is one of seven founder partners and, along with Age UK, the BBC, Big Lottery Fund (BIG), E.ON, Post [...] 		24-Apr-2012
15:37
8 myfriendsonline week
When I co-founded Lastminute.com back in the late nineties, I spent most of my time convincing people that the web wasn’t about to blow up! Now ‘digital’ is as vital and basic a life skill as knowing how to read and write, and alongside my roles as non-exec director at M&S and Mydeco.com and co-founder of [...] 		13-Mar-2012
15:14
9 Announcing the UK’s Digital Hero 2011
Yesterday afternoon we were at the House of Lords for the TalkTalk Digital Heroes Awards ceremony. It was a fitting finale for what has been a fantastic competition packed full of incredible individuals working for equally amazing projects. As well as recognising all twelve regional finalists, each of whom will receive a £5,000 grant for their [...] 		25-Nov-2011
17:41
10 Go ON, Get online with our Broadband Expert tutorials
In support of the ‘Go ON give an hour’ initiative our Chief Executive Dido Harding posted about earlier this week, we will be holding beginner internet sessions at our TalkTalk Customer Experience Centre in London over the coming weeks. The one hour tutorial sessions will be open to anyone who wants an introduction to the internet [...] 		28-Oct-2011
10:31
11 Thirty per cent of life tasks are now conducted online
Thirty per cent of life tasks are now conducted online according to an analysis we’ve just completed. We asked more than 20,000 people about their online habits and found that in homes with a broadband connection almost one third of everything we do – from communication to entertainment to shopping to life management – is now [...] 		27-Oct-2011
11:41
12 Introduce someone to the wonders of the web this weekend
This Sunday the clocks go back. For many that’s just an excuse to have an extra hour in bed, but this year Martha Lane Fox, the UK’s Digital Champion, is calling on us to use that time to help get someone online. Most of us couldn’t imagine life without the internet but there are still [...] 		25-Oct-2011
13:44
13 Digital Heroes Awards 2011 – cast your votes now!
After receiving a record number of entries for the TalkTalk Digital Heroes Awards 2011, we’ve now whittled it down to 37 amazing finalists. It’s no exaggeration to say that all of them are deserving of a Digital Heroes Award, so it’s down to you to decide who our winners are in a public vote. Last year [...] 		20-Oct-2011
09:00
14 Who are your Digital Heroes?
Today marks the start of Get Online Week, the initiative to encourage more people to try out the internet for the first time, so it’s fitting that this morning we can also announce the opening of public voting for our very own Digital Heroes Awards.   We received hundreds of entries from people nominating their personal Digital [...] 		18-Oct-2010
12:46
15 Pass IT On . . .
Today is Get Online Day. As its name suggests, it’s a day of activities aimed at encouraging those who’ve never used the internet before, or only used it infrequently, to get online and begin experiencing everything that the web has to offer. 		23-Oct-2009
07:49
16 Do you know a Digital Hero?
Today we’re launching the TalkTalk Digital Heroes Awards to reward those doing outstanding work using digital technology to improve the lives of people in their communities. 		27-Jul-2009
09:55