Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.
From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.
If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members
We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.
| Title and summary | Date/time | |
|---|---|---|
| 1 |
Olympics viewers set to blast network traffic records
People watching online streaming video services during the London 2012 Olympics will account for between 30 per cent and 60 per cent of global internet traffic, according to research carried out by a networking company in California. Blue Coat Systems, a firm that helps businesses control network traffic, said that during the Beijing Olympics in [...] |
24-Jul-2012 13:21 |
| 2 |
Another award for HomeSafe™
We’re really proud that HomeSafe™, our unique network level security service, has scooped another industry award. On Tuesday, the Internet Service Providers Association (ISPA) announced HomeSafe™ as the winner Internet Safety and Security category of the ISPA Awards 2012. The judging panel, which included technology journalists and senior industry representatives, were particularly impressed that we offer all [...] |
05-Jul-2012 10:07 |
| 3 |
HomeSafe nominated for ISPA award
Our unique network-level security service HomeSafe has had a great response from customers, politicians and the media, and now it has been nominated for an industry award. More than 385,000 TalkTalk customers have activated HomeSafe, which can block access to websites about suicide, self-harm, drugs, weapons, gambling and adult content, as well as websites infected with [...] |
21-May-2012 10:44 |
| 4 |
One in three new customers using HomeSafe
Today the Independent Parliamentary Inquiry into Online Child Protection, chaired by Claire Perry MP, has published its final report which included a number of recommendations for Government and ISPs about how child internet safety could be improved. It is good to see the continued Parliamentary and Government focus in this area. I’ve always believed that as [...] |
18-Apr-2012 08:21 |
| 5 |
Silver surfers catching up with younger generations
Despite not having grown up with computers or internet access, new research conducted by TalkTalk and F-Secure has found that the older generations are catching up when it comes to their internet use. Nine out of ten UK residents over the age of 60 who use the internet go online every day, with 68 per cent [...] |
24-Nov-2011 12:58 |
| 6 |
Child internet safety in the news
Child internet safety has been in the news again this week following a spam attack of indecent images on a social network. While this instance was due to malicious hacking, our Life Online research has shown that the risks of exposing children to inappropriate content is very real: • 17% of six year olds and 39% [...] |
17-Nov-2011 10:57 |
| 7 |
We’re committed to being the UK’s safest broadband provider
There’s been a lot of discussion recently about the Government’s work to protect children online. Indeed, we announced a few weeks ago that we fully support the recommendation of the Bailey Review that parents should be helped to block inappropriate content on the internet and be offered an ‘Active Choice’ about whether to use controls. Along [...] |
28-Oct-2011 14:10 |
| 8 |
HomeSafe blocks 1 million web pages at TalkTalk customers’ request
Today the Government announced a range of measures to protect children online following the recommendations of the Bailey Review. We specifically welcomed the Bailey recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. Along with other ISPs, we will be offering all new customers an ‘active choice’ about whether or [...] |
11-Oct-2011 09:16 |
| 9 |
8.5 million homes victim of a cyber attack
The internet is ultimately a wonderful thing that helps us communicate with friends, access a world of information and even save money. But there are some risks we need to be aware of, just like in the real world. Well over eight million homes in the UK experienced some form of cyber-attack in the first [...] |
20-Sep-2011 16:36 |
| 10 |
Protect yourself from the dark side of the net
While the internet is ultimately a great tool, most of our customers will know about the nuisances posed by viruses or spam. And unfortunately the web is now a growing opportunity for serious crime. By 2015 it is predicted that there will be more than 2 connections to the internet for each person on the Earth, [...] |
14-Sep-2011 12:50 |
| 11 |
Help us test our new network security service
Back in November we updated you on the progress of our new Network Security service which we will launch in the coming months. We’re now looking for customers to test the product which includes anti-malware alerts and parental controls. The anti-malware alerts will warn customers if they visit a page that may contain a virus. The software is implemented at a network level so there is no need to download it onto your computer. |
18-Jan-2011 09:42 |
| 12 |
We’d like to update you on our plans for our network security technology.
As we’ve outlined before, we want to deploy some new free internet security technology to help make the internet safer for our customers. These days homes have so many devices hooked up to the web, working across multiple platforms, that keeping them all secure is harder than ever. Our plan is to provide an additional [...] |
24-Nov-2010 10:01 |
| 13 |
Keeping customers safe online – update
We’ve had lots of questions from customers about our network security technology so we wanted to provide a bit more detail on how the system works. First of all, it’s worth setting some context. As a network operator, TalkTalk receives and processes billions of requests daily from its customers to connect to websites across the internet. We route [...] |
23-Aug-2010 08:38 |
| 14 |
Keeping customers safe online
You may have read this week about our trial of scanning web pages. It’s certainly created a debate among those who follow our industry and on our Members Forum. It’s a discussion we welcome and I’d like to use this blog to answer questions and get feedback as we progress with the testing. To provide some [...] |
29-Jul-2010 18:30 |