The TalkTalk Blog » ofcom

Smartphone “addiction” a sign of the times?

Ofcom claims that we’re becoming a nation addicted to smartphones, following research released today which shows that a quarter of adults and nearly half of teens now own a smartphone. A key finding was that 37% of adults and 60% of teens admitted to being “highly addicted” to their smartphone device, such as an iPhone, [...]

Competitors behind the times when it comes to offering better value

We were interested to hear that BT was calling on its competitors to match its prices for landline calls to mobiles because at TalkTalk we more than match them - in fact, we’ve been offering much cheaper rates for some time and are still better value than BT even after this latest price change.

Launching great new 200 Mobile Minutes Boost

Ofcom’s reduction of mobile termination rates is excellent news for customers as it allows phone and broadband companies who are committed to great value to offer even better deals. TalkTalk is leading the way by launching a unique 200 mobile minute boost, the most competitive way for customers to make calls to UK mobiles in [...]

We all love paying less!

Last week Ofcom revealed that, on average, customers today are paying more than 50% less for their broadband than they did in 2005. This is great news for our customers and it’s due to something called Local Loop Unbundling, which means that companies like us are able to install equipment into local telephone exchanges that [...]

TalkTalk’s proud to support Safer Internet Day

Today is the 8th European Safer Internet Day and as one of the UK’s leading broadband providers, we’re really pleased to be involved. For the majority of us, the internet has become an integral part of our daily lives, regardless of our age or lifestyle. A recent EU survey found that 95% of UK children use [...]

Ofcom’s report reveals a picture of a networked nation

Today’s report from Ofcom on the state of the international communications market makes for fascinating reading. Many of the headlines today have focused on the fact that British consumers are some of the most enthusiastic ‘early adopters’ of technology and spend almost twice as much online as our European neighbours. On average we spent an incredible £1,031 [...]

Ofcom says we’re ‘multimedia tasking’ like never before

You may well have heard about Ofcom’s latest report on the state of media consumption in the UK – after all, the report tells us that we spend half our waking hours watching TV, listening to the radio or surfing the internet. You probably came across the news on one of those media. Alternatively, you may [...]

Broadband speed – the facts

You may have read this morning about Ofcom’s report on broadband speeds. We thought it would be helpful to set out why speeds vary and what you can expect from an ISP like TalkTalk. The speed of broadband you can receive depends on the distance from your property to the nearest telephone exchange. If you live [...]

Helping tune up your broadband speed

Recently I blogged on how we’ve invested in our Next Generation Network – the largest in the UK behind BT – to give our customers the most reliable broadband service at the best possible speed. I mentioned that, despite the focus on people’s distance from the internet exchange, in actual fact broadband speed can be significantly affected by very simple things in people’s homes. Indeed, around 60% of people, by our estimation, have sub-optimal wiring in their home which affects the quality and speed of their broadband connection.

Landline developments

We might be better known nowadays for our broadband offer, but TalkTalk started in 2003 as a home phone company offering significant savings for customers over BT. While our business and our offer has evolved since then, offering phone services to millions of our customers is still at the heart of what we do.