The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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"tag:/speed"

Title and summary Date/time
1 Avoid the perils of broadband slowdown this Christmas
With only just over a week left until Christmas, many of you will have doubtlessly been busy decorating your homes, complete with sparkling Christmas tree. However, our past experience has shown that in-home lighting and wiring, such as Christmas tree lights, can interfere with wireless signals and reduce broadband speeds – regardless of ISP provider – by up to 25%. 		18-Dec-2009
10:53
2 Helping tune up your broadband speed
Recently I blogged on how we’ve invested in our Next Generation Network – the largest in the UK behind BT – to give our customers the most reliable broadband service at the best possible speed. I mentioned that, despite the focus on people’s distance from the internet exchange, in actual fact broadband speed can be significantly affected by very simple things in people’s homes. Indeed, around 60% of people, by our estimation, have sub-optimal wiring in their home which affects the quality and speed of their broadband connection. 		07-Aug-2009
12:47
3 Getting the most from your broadband connection
We are constantly talking to our customers about how they use their TalkTalk services. Not only does this help us improve customer experience, but it also gives us insights into potentially new and exciting services. In our latest research we asked customers what factors they thought impacted the speed of their broadband connection - I think some of the results are worth sharing… 		19-Feb-2009
16:05