The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Title and summary Date/time
1 Thousands joining Britain’s fastest growing new TV service
TalkTalk TV is the fastest growing new TV service in Britain, with another 12,000 households signing up every week. Since we launched our TV service in September 2012, with our offer of a free YouView set top box worth £299, 230,000 customers have joined the service and 150,000 of them joined during the first three months [...] 		16-May-2013
06:28
2 All the World’s a stage as on-demand theatre channel launches
TalkTalk is bringing theatre to the small screen with the launch of the Digital Theatre Channel. To celebrate, we sent a troupe of actors from the Italia Conti Academy of Theatre Arts to the streets of London, where they offered a choice of song and dance routines, scenes from plays including Shakespeare, and snappy musical theatre [...] 		26-Apr-2013
08:44
3 Ray Parlour joins TalkTalk for a special YouView night in
Football legend Ray Parlour joined us on Monday night for an exclusive event at our Customer Experience Centre in Soho where we screened the biggest match of the season, the Manchester Derby. Ray, who played for Arsenal for 14 years winning three FA Premier League Titles, four FA Cups, one League Cup and one European [...] 		10-Apr-2013
10:48
4 Taking Steps towards a safer internet
Today is international Safer Internet Day and once again we’re really proud to be supporting this important event. As one of the UK’s leading broadband providers, we feel that we have a responsibility to help protect children online. That’s why we launched HomeSafe, the UK’s first and only parental controls that are built into the [...] 		05-Feb-2013
11:54
5 TalkTalk wins second Home Broadband Value gong
TalkTalk’s promise to be the best value provider of broadband, phone and TV in Britain was recognised at the uSwitch.com industry awards last night. We were delighted to win the Best Value Home Broadband gong for the second time in the five years since the awards launched in 2008, proving again that Britain is better off [...] 		17-Jan-2013
14:19
6 Is your broadband ready for the new year?
TalkTalk’s network has been busier than ever over Christmas and the New Year, as customers downloaded updates for new tablets and computers and prepared to go back to work. Our network is handling more than twice as much data as two years ago. During the 2010 Christmas period we averaged around 240 gigabytes per second, rising [...] 		04-Jan-2013
09:47
7 It’s just our biggest Manic Tuesday
All the predictions were for Monday to be the busiest internet shopping day of the year, but our network traffic hit a record high on Tuesday evening instead. Data traffic on TalkTalk’s Next Generation Network spiked at 533 gigabytes per second, a big increase on the average for Tuesdays of around 500 gigabytes per second. Experts at [...] 		14-Dec-2012
17:15
8 YouView from TalkTalk is off to a great start
Families across Britain are already enjoying TV from TalkTalk, with new customers being connected at a rate of 1,000 every day. We have already installed our YouView set top boxes, worth £299 and made by Huawei, in more than 29,000 homes, and the feedback from early adopters has been excellent. TalkTalk Plus TV is the best value [...] 		13-Nov-2012
07:56
9 Traffic soars as skydiver Felix plummets
Sunday’s ‘edge of space’ skydriving stunt by 43 year old Austrian Felix Baumgartner was an amazing achievement. The skydive, from a helium balloon 24 miles into space, was the first global event primarily watched on the internet instead of on television, with viewers being alerted by social media channels such as Facebook and Twitter. TalkTalk’s servers peaked [...] 		15-Oct-2012
16:19
10 Accessibility has never been more important
The news that benefits claimants will soon have to manage their claims online has caused concern among charities, who say there are still too many people without internet access. Being online is increasingly important for those looking for work, as in today’s fast moving jobs market, candidates need to grasp opportunities as soon as they arise. While [...] 		11-Sep-2012
09:07
11 Survey shows parents prefer choice over net controls
Parents would rather be given an active choice about whether to filter out harmful internet content than have automatic blocking. That’s the finding of researchers at YouGov, in a survey commissioned by TalkTalk and published today. TalkTalk was the first, and is still the only, internet service provider to provide an active choice for all new [...] 		06-Sep-2012
09:26
12 Olympics viewers set to blast network traffic records
People watching online streaming video services during the London 2012 Olympics will account for between 30 per cent and 60 per cent of global internet traffic, according to research carried out by a networking company in California. Blue Coat Systems, a firm that helps businesses control network traffic, said that during the Beijing Olympics in [...] 		24-Jul-2012
13:21
13 Another award for HomeSafe™
We’re really proud that HomeSafe™, our unique network level security service, has scooped another industry award. On Tuesday, the Internet Service Providers Association (ISPA) announced HomeSafe™ as the winner Internet Safety and Security category of the ISPA Awards 2012. The judging panel, which included technology journalists and senior industry representatives, were particularly impressed that we offer all [...] 		05-Jul-2012
10:07
14 Musical youths show they have the X factor
A star-studded line up of judges including Heart FM’s Jamie Theakston and international recording artist Rumer listened to dozens of entries to find the winner in this year’s Song Academy Young Singer Songwriter Competition, supported by TalkTalk. Children and young people from across Britain took part in the online competition, by recording their songs and uploading them to the internet, [...] 		01-Jun-2012
14:50
15 HomeSafe nominated for ISPA award
Our unique network-level security service HomeSafe has had a great response from customers, politicians and the media, and now it has been nominated for an industry award. More than 385,000 TalkTalk customers have activated HomeSafe, which can block access to websites about suicide, self-harm, drugs, weapons, gambling and adult content, as well as websites infected with [...] 		21-May-2012
10:44
16 Network traffic revs up as Premier League rivals clash
Manchester City were not the only winners on Monday evening as TalkTalk’s Next Generation Network dealt comfortably with a record spike in traffic. An incredible seven per cent increase was recorded as City took on United in a crucial end-of-season derby match in the Barclays Premier League. On average, our network handles 250Gb of general IP traffic [...] 		02-May-2012
16:13
17 A world first from TalkTalk – The Printer-Net!
We’re always coming up with bright ideas about making the internet accessible to more people here at TalkTalk, and we’re sure the Printer-Net will be a big hit. For the first time ever, the entire internet has been printed out, bringing the wealth of knowledge, fun and human experience that makes up the worldwide web to [...] 		01-Apr-2012
08:01
18 The chips are anything but down at this year’s Mobile World Congress
Some fantastic devices are being seen for the first time at the Mobile World Congress in Barcelona this week, and excitement is building over Apple’s iPad 3 tablet, which is expected to launch next Wednesday. The latest top-of-the-range smartphones from LG and Huawei will have quad-core processor chips, allowing them to handle 3D games and high-definition [...] 		01-Mar-2012
15:46
19 Is it time to join the contactless revolution?
We are all glued to our mobile phones more than ever before, but I have to admit I’m struggling to get my head around the idea of using my phone to pay for coffees, sandwiches, newspapers and even the odd pint at the pub, simply by waving the handset over a reader. Following hot on the [...] 		17-Jun-2011
08:45
20 How has technology affected your family’s life?
It’s National Family Week and to mark it some interesting research has been released on how technology affects family life. Apparently parents spend an average of 1,500 minutes on the phone to family members over the course of a year, as well as sending an average of 312 emails and 600 texts messages to their children. 		31-May-2011
14:34