The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Title and summary Date/time
1 Solving your common customer service problems
Broadband comparison site Top10.com has run a survey on the most common gripes web users have with their ISP – you can read about the results. Speed and reliability were the two areas where people said they have most complaints, but we were interested to see that some other issues also emerged as regular problems. In fact, [...] 		14-May-2010
11:03
2 Our help is just a YouTube video away
We’ve noticed that a significant portion of the calls and emails we receive from our customers focus on just a few common issues. Some of these are minor ‘technical’ problems which can actually be resolved quite quickly. Others are the equivalent of “frequently asked questions” people have about their internet experience. 		11-Mar-2010
17:18
3 Avoid the perils of broadband slowdown this Christmas
With only just over a week left until Christmas, many of you will have doubtlessly been busy decorating your homes, complete with sparkling Christmas tree. However, our past experience has shown that in-home lighting and wiring, such as Christmas tree lights, can interfere with wireless signals and reduce broadband speeds – regardless of ISP provider – by up to 25%. 		18-Dec-2009
10:53
4 Upgrade fever hits Mac and Windows worlds
Unless you live in a bunker on the far side of the Moon (in which case, congratulations on finding your way here) then you’ll know we are entering a huge couple of months for the computer industry with the launch of Windows 7 and Mac OS X 10.6 ‘Snow Leopard’. Windows 7 arrives on 22 October and Snow Leopard is already here having touched down on 28 August. 		17-Sep-2009
16:54
5 Opera Unite takes home PCs into the cloud
Accessibility. It is perhaps the main drive behind the first wave of Cloud computing. It's something that the exciting new Google Chrome OS is keen to promote and a factor which will come to simplify the lives of millions. In short it means having the ability to access your digital content from any web connected computer in any place at any time. 		06-Aug-2009
16:30
6 Google Chrome OS and what it means for you
This month the search giant announced 'Chrome OS' - a strange name you'd think because it is named after the Google Chrome web browser. Surely what is usually just one component of an operating system should not be the inspiration for it? After all you don't see Microsoft announcing 'Internet Explorer OS'. 		23-Jul-2009
09:45
7 Top five gadgets to make the most of the web
Navigating the tech jungle can be hazardous at the best of times, but following a flood of summer releases just what are the most desirable gadgets now available on the market? I've come up with a Top 5 list designed to hit different product types and budgets, so let's kick on... 		15-Jul-2009
11:47