The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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Title and summary Date/time
1 Helping the 2.4 million who can’t afford to get online at home
As the UK’s leading value for money provider, the belief that everyone has the right to access the internet at an affordable price is at the heart of our business. UK consumers benefit from some of the lowest broadband prices but we know that the upfront cost of getting online is still a barrier for some [...] 		22-May-2012
12:08
2 One in three new customers using HomeSafe
Today the Independent Parliamentary Inquiry into Online Child Protection, chaired by Claire Perry MP, has published its final report which included a number of recommendations for Government and ISPs about how child internet safety could be improved. It is good to see the continued Parliamentary and Government focus in this area. I’ve always believed that as [...] 		18-Apr-2012
08:21
3 How the web could save the world
The internet could be key to beating climate change in the coming decades, according to a report by a United Nations organisation. The Broadband Bridge, by the UN’s International Telecommunications Union, calls for governments around the world to join together policies around protecting the environment and developing broadband that is affordable for all. It says that Information [...] 		10-Apr-2012
12:36
4 Promoting online safety by keeping kids safe on the streets
Child safety has long been an important issue for TalkTalk. We’ve been working hard to help keep children safe online through our unique HomeSafe security service, but having recently learnt of the funding difficulties faced by school crossing patrols, we’re no longer looking only at child safety on the ‘information superhighway’ but also on real-life [...] 		02-Apr-2012
16:15
5 A world first from TalkTalk – The Printer-Net!
We’re always coming up with bright ideas about making the internet accessible to more people here at TalkTalk, and we’re sure the Printer-Net will be a big hit. For the first time ever, the entire internet has been printed out, bringing the wealth of knowledge, fun and human experience that makes up the worldwide web to [...] 		01-Apr-2012
08:01
6 One month on, £320m worth of Christmas gizmos remain unused
Today marks a month since Christmas Day and for most of us the memory of unwrapping our presents on Christmas morning is now rather a distant one. But for some of us our presents have stuck around – and not always in a welcome way. Our research today has found that around one in 12 people who [...] 		25-Jan-2011
09:58
7 New Fibre Optic Boost will offer speeds of up to 40Meg
If you have a family who all want to be on the internet at the same time, love watching HD content online, or are a gamer needing extra fast response times, then we have some good news for you. Soon we will be launching our Fibre Optic Boost, which is designed for people who place heavy demands on their connection. It may be downloading movies, uploading videos or photos or streaming content – any activity which needs a superfast connection will be helped by this new boost. 		14-Jan-2011
12:30
8 What were 2010’s most searched for terms?
Divorces, Chilean miners, celeb scandals and wheelie bins… These were the hot issues this year, according to AOL Hot Searches 2010 which ranks the UK’s most searched for topics and individuals.  It’s a varied list which has caused much debate here in the TalkTalk office… Bizarre While some of the most popular searches [...] 		09-Dec-2010
08:53
9 Our help is just a YouTube video away
We’ve noticed that a significant portion of the calls and emails we receive from our customers focus on just a few common issues. Some of these are minor ‘technical’ problems which can actually be resolved quite quickly. Others are the equivalent of “frequently asked questions” people have about their internet experience. 		11-Mar-2010
17:18
10 Brits will use broadband for “life overhaul” in 2010
How will you use the internet in 2010? That’s the question we recently asked 2,000 people up and down the UK, and we’ve revealed the answers today. Impressively, half of Brits say they will use the internet to try something new this year and 20% of them believe the net will have a bigger impact on their lives than in 2009. 		22-Jan-2010
13:47